FAQ

FAQ

Frequently asked questions

What kind of excursions would Inspiring Experience provide?

Sea / Land / Adventure / Sightseeing / Show and tailor-mate experience (Upon request) see more

What is the latest time I can book a tour?

Our online booking closes at 06 pm the day before the tour. We cannot process bookings after that time.

 What if the weather is really bad when I get picked up for the tour?

It is only the tour operator that can cancel a tour before it starts due to weather conditions. The weather in Phuket often changes rapidly. The weather can be very bad at one instance and change to perfect sunshine soon thereafter. A tour is never cancelled due to rain, only due to too high waves for safety reasons. If you prefer not to go on the tour due to the weather, you will lose the tour with no refund.

What if the tour does not show up or arrives late for pick up?

Just call our hotline number specified on the tour voucher if the pick-up bus has not arrived 15 minutes after the specified pick-up time on the tour voucher and we will sort it out with the tour operator and call you back. This may happen when the tour operator is picking up other customers before you.

What happens if the tour is cancelled by the tour operator?

You will be notified prior to the tour and offered the tour on another day, or you will get a full refund.

Can I cancel or change the date of the tour?

Yes, you can cancel or change the date of the tour to the latest noon the day before the tour. You just need to send us an e-mail to request the change or cancellation. For cancellation we will refund 75% of your payment via PayPal. Please read our Terms & Conditions.

Can I pay when I arrive at the villa?

No, it is mandatory to submit the payment before the tour starts; the booking will not be finalized if we don’t receive the payment.

What is the best time of year to visit Phuket for tours?

The best time is during Dec to April, when the weather is dry and sunny. However, the peak season may result in higher prices and larger crowds. see more

Should I book ahead a long time before the trip?

The earlier you book, the better your chance of securing your tour, especially during the high season (ranging from November until April) when most trips can get fully booked days or even weeks in advance.

Are there any special requirements to participate?

A normal physical condition is required. We welcome guests of all ages and activities can fit everybody. If you know you have a certain allergy or medical condition we should know of, please bring your medication, and inform us in advance. Our adventure trips will mention which physical state you need to be in to participate.

Which Payment methods are available?

Acceptable payment methods include Credit Card, Bank Transfers, Flywire, PayPal and etc.

Is there any insurance provider for each tour? 

Making booking with Inspiring Experience, you can ensure that all tours have been applied legally insurance to cover any accidents and it subject to term & conditions insurance. 

Do I need to take my passport on tour?

No, you shouldn’t bring your passport, unless your tour requires it. We recommend bringing your driver’s license as a form of ID instead.

Can disable people join the trip?

Yes, and subject to terms & conditions of which tour you prefer to take. Each Tour Operator shall have professional team to look after closely.

700 Destinations

Our expert team handpicked all destinations in this site

Best Price Gurantee

Price match within 48 hours of order confirmation

Top Notch Support

We are here to help, before, during, and even after your trip.

700 Destinations

Our expert team handpicked all destinations in this site

Best Price Gurantee

Price match within 48 hours of order confirmation

Top Notch Support

We are here to help, before, during, and even after your trip.

Why Choose Us

Safe & Secure

Enjoy peace of mind with our secure bookings. Safety is our priority, ensuring a worry-free, exceptional journey across Thailand’s wonderlands

Financial Protection & Flexibility

Our financial protection ensures your money’s safe. Plus, enjoy unmatched flexibility, adapting your trip to your evolving needs.

Personalized & Private

Tailored for you, our private experiences offer a unique, intimate glimpse into Thailand’s vibrant culture and breathtaking landscapes.

Personalized & Private

Tailored for you, our private experiences offer a unique, intimate glimpse into Thailand’s vibrant culture and breathtaking landscapes.

Fully Local Supported Travel

Travel with the reassurance of local support. Our on-ground team ensures seamless journeys, providing local insights for an authentic Thai experience.

Best Price Guarantee And Hassle-Free

Get the best price, guaranteed. No hidden fees, no stress. Just relaxed planning for your upcoming journey to Thailand’s most captivating destinations.

Safe & Secure

Enjoy peace of mind with our secure bookings. Safety is our priority, ensuring a worry-free, exceptional journey across Thailand’s wonderlands

Financial Protection & Flexibility

Our financial protection ensures your money’s safe. Plus, enjoy unmatched flexibility, adapting your trip to your evolving needs.

Personalized & Private

Tailored for you, our private experiences offer a unique, intimate glimpse into Thailand’s vibrant culture and breathtaking landscapes.

Personalized & Private

Tailored for you, our private experiences offer a unique, intimate glimpse into Thailand’s vibrant culture and breathtaking landscapes.

Fully Local Supported Travel

Travel with the reassurance of local support. Our on-ground team ensures seamless journeys, providing local insights for an authentic Thai experience.

Best Price Guarantee And Hassle-Free

Get the best price, guaranteed. No hidden fees, no stress. Just relaxed planning for your upcoming journey to Thailand’s most captivating destinations.

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